This page contains the full terms and conditions for using the hi111 platform. We recommend reading them before opening an account — it's in your best interest.
Read this summary before going through the full terms and conditions
Only individuals aged 18 and above may open an account on hi111. Each person is permitted one account only.
Deposits and withdrawals may only be made through your own verified payment method. Third-party transactions are not permitted.
Each bonus offer has specific wagering requirements. You must meet these requirements before withdrawing while a bonus is active.
Identity verification (KYC) is required before large withdrawals. You may need to submit a national ID or passport.
Hi111 is committed to responsible gaming. Users can set their own deposit limits and self-exclusion preferences at any time.
Fraud, use of bots, multiple accounts, or bonus abuse will result in permanent account closure.
By accessing or using the hi111 platform, you are deemed to have fully agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
These Terms & Conditions form a legal agreement between hi111 and all its users. This agreement applies to use of hi111 via mobile app, website, or any other channel.
Hi111 reserves the right to update these terms and conditions at any time. We will post a notice on the platform when changes are made. Continued use of the platform after any update constitutes your acceptance of the revised terms.
These terms and conditions have been written in Bangla for the convenience of Bangladeshi users. In the event of any dispute, the original legal document shall be considered the final authority.
To open an account on hi111, you must meet the following requirements. These are legal obligations and no exceptions can be made.
Accounts registered with false information will have all balances and winnings forfeited, and the account will be permanently closed.
Payments on hi111 are fully secure and transparent. We support Bangladesh's most popular payment methods — bKash, Nagad, and Rocket. All deposit and withdrawal rules are outlined below.
Hi111 bonus offers are provided as exclusive benefits for members. However, each bonus comes with specific terms, and failure to comply with those terms may result in the bonus being forfeited.
Welcome bonuses, reload bonuses, cashback, and free spins — each offer comes with its own wagering requirements, typically ranging from 15x to 30x depending on the offer type.
Full details of each bonus offer can be found on the relevant promotions page. We recommend reading that page carefully before claiming any bonus.
All games on hi111 are powered by certified RNG (Random Number Generator) technology, meaning every game outcome is completely random and cannot be influenced by anyone — including hi111 itself.
For Sports Betting, odds are set by hi111 and are subject to change at any time. Once a bet is placed, the odds are locked in regardless of any subsequent changes. However, if a match is cancelled for any reason, the stake will be refunded.
Hi111 is committed to maintaining a fair and safe gaming environment. Any of the actions listed below may result in your account being temporarily or permanently suspended and your balance being forfeited.
In cases of serious violations, hi111 may share information with law enforcement. This applies particularly to money laundering and cybercrime.
Hi111 follows a KYC (Know Your Customer) process to protect members and ensure platform security. It is an internationally recognized security standard followed by all reputable platforms.
The following documents may be requested for withdrawals above a certain amount or for full account verification.
KYC verification typically takes 24–48 hours. Withdrawals may be temporarily placed on hold while the verification process is ongoing.
Hi111 believes gaming is entertainment — not a source of income. We want our members to play responsibly and enjoy the experience. To support this, hi111 provides a range of protective tools.
If you feel that gaming is having a negative impact on your life, please Responsible Gaming visit the page or contact our support team.
Hi111 reserves the right to temporarily or permanently suspend any account under the circumstances listed below. hi111 will generally notify the member before taking action, but in cases of serious violations, action may be taken without prior notice.
If you close your account voluntarily, your verified balance will be returned, but any bonus balance will be forfeited.
Hi111 makes every effort to keep its platform running smoothly and reliably. However, there are certain limitations to hi111's liability that users should be aware of.
Hi111 is not liable for temporary service disruptions caused by factors outside its control, such as server downtime, internet outages, natural disasters, or government directives.
Hi111 reserves the right to change, update, or amend these terms and conditions at any time. Notice will be posted on the platform at least 7 days before any changes take effect.
For significant changes, you may also be notified via your registered email or SMS. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.
If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. Our dedicated team is available 24/7 in Bengali to assist you.
Answers to the most frequently asked questions about our terms and conditions
Register on hi111 and join over 500,000 Bangladeshi gamers. Enjoy a safe, transparent, and trusted gaming experience.