Data Protection

Hi111's Privacy Policy — Your Data, Our Responsibility

Here you'll find a clear, transparent explanation of what information we collect when you use hi111, how we store it, and how we keep it secure.

Last Updated: January 2026
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SSL Encryption Active
We Never Sell Your Data
Encrypted Data Storage
Right to Erasure

How We Protect Your Privacy

6 Core Pillars of Data Protection at hi111

SSL Encryption

Every transaction and piece of data is secured with 256-bit SSL encryption, making it unreadable to any third party.

No Sale of Data

Hi111 never sells your personal data. It is not shared with advertisers or any third parties.

Encrypted Storage

All personal and financial data is stored on encrypted servers. Multiple layers of security are in place to prevent unauthorized access.

In Your Control

You can view, update, or delete your personal information at any time. Your data belongs to you.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time from your settings. No spam, ever.

Regular Security Audits

Hi111's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.


Hi111 is trusted by millions of users across Bangladesh. We believe your personal data belongs to you — we are simply its guardian. This Privacy Policy is our written commitment to that responsibility.

This policy applies to hi111's website, mobile app, and all other digital channels. By using hi111, you are deemed to have accepted the terms of this Privacy Policy.

We have written this policy in plain language so every user understands what we do — and do not do — with their data. If you have any questions, our support team is always ready to help.

This Privacy Policy was last updated in January 2026. We will notify users in advance on the platform before any changes take effect.

Hi111 only collects data that is genuinely necessary to operate the service. We do not collect excessive or unnecessary information. A full breakdown of what is collected is provided below.

Data Type What We Collect Why It's Needed
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact Information Email, mobile number, address Security Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Gaming history, betting records Service Improvement & Support

We never store your password or full payment card number. Passwords are always kept as encrypted hashes.

Collected data is used only for its stated purpose. hi111 never uses your data for any other reason, and has no intention of doing so.

  • For creating, verifying, and managing your account.
  • To process deposits, withdrawals, and other financial transactions.
  • For sending important account-related notifications.
  • To detect and prevent fraud.
  • To personalize your experience based on your preferences.
  • To provide customer service and technical support.
  • To meet legal obligations and satisfy regulatory requirements.
  • To send you relevant promotional offers with your consent — this is entirely optional.

Your data may be analyzed anonymously to help improve hi111's services. This analysis cannot be used to identify you personally.

Hi111 does not sell your data — that is our core commitment. However, in limited and specific circumstances, data may be shared with trusted partners.

  • Payment processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • KYC Provider: Information is shared with authorized KYC providers solely for identity verification purposes.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
  • Game providers: Minimal data may be shared with Live Casino or Sports data providers where it is essential for game operation.

All third-party partners operate under strict confidentiality agreements. They may only use data for the specified purpose and are not permitted to share it further.

Hi111's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

Essential Cookies

Required for login sessions, security tokens, and core platform functionality. Disabling these will prevent the site from working properly.

Analytics Cookies

To understand which features are used most. This data is collected anonymously and helps us improve our services.

Preference Cookies

To remember your language, theme, and other preferences, so you don't have to reconfigure your settings each time.

Marketing Cookies

To show you relevant offers. These are entirely optional and can be turned off at any time.

Most browsers allow you to disable cookies. However, turning off essential cookies may affect your ability to log in and use payment features on hi111.

Hi111 does not retain any data longer than necessary. Each data type has a defined retention period, and all data is securely deleted once that period expires.

  • Account Information: For the duration of the active account. Up to 5 years after account closure.
  • Financial transaction records: A minimum of 7 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Logs: Up to 2 years, after which data may be retained in anonymized, aggregated form.
  • Marketing data: Deleted immediately upon opt-out.

Hi111 believes every user should have full control over their own data. To that end, we provide you with the following rights.

01
Right to Access Your Data

You have the right to know what information we hold about you.

02
Right to Rectification

You have the right to request corrections to any inaccurate information we hold about you.

03
Right to Erasure

In certain circumstances, you may request that your personal data be deleted.

04
Right to Restrict Processing

You can request that the processing of your data be restricted in certain circumstances.

05
Right to Data Portability

You have the right to export your data in a structured format.

06
Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@hi111.bet or reach out via live chat. We typically respond within 3 business days.

Hi111 is an 18+ platform. Account registration and use of the platform by anyone under the age of 18 is strictly prohibited. We do not knowingly collect information from minors.

If we become aware that a minor has provided us with personal information, the account will be immediately closed and all collected data will be deleted.

If you suspect a minor in your household is using hi111, please contact us immediately at support@hi111.bet. We'll act without delay.

Hi111 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform at least 7 days in advance and notify you via your registered email.

Continued use of the platform after any updated policy is published will be considered acceptance of the new terms. The date of the latest update will always be shown at the top of this page.

  • Advance notification by email and SMS for major changes.
  • Minor edits: page notice and date updated.
  • Previous versions are available upon request through support.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team directly. We're available in Bengali 24/7.

Email
support@hi111.bet
Live Chat
Available in Bengali 24/7

FAQ

Answers to the most frequently asked questions about the Privacy Policy

Never. hi111 does not sell your personal information to advertisers or any third party. This is a core part of our privacy commitment.

Yes. All financial transactions are protected with 256-bit SSL encryption. We never store full card numbers or PINs.

Yes, you may request the deletion of any data that falls outside our legal retention obligations. Email us at support@hi111.bet.

Yes, but only for essential purposes. Cookies are used for login sessions, security, and improving your experience. Marketing cookies can be disabled at your preference.

After account closure, financial records are retained for up to 7 years for legal compliance. All other data is automatically deleted within 5 years.

Play Safe

Join a Trusted & Transparent Platform

Your privacy and security are our top priority. Register at hi111 and enjoy with complete peace of mind.

SSL Secured No Data Selling 24/7 Bangla Support 18+ Verified

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